![]() “If the water meter’s not moving, you probably don’t have a leak,” Donley said.Ĭopyright 2022 KTVK/KPHO. Check for leaks by watching your water meter when there’s no water running in the home. Contact the city of Phoenix Human Services Department staff with questions. According to the EPA, the average family can lose 180 gallons a week from household leaks. Worn out toilet flappers and dripping faucets are also common causes of wasted water. “Usually, you’ll find it because you’ll have a muddy area or a soft area.” “Our number one is in landscaping because most of the landscaping plumbing is plastic, and so it’s much easier to break or leak,” Donley said. Though there weren’t any leaks detected at Harden’s house, leaks are common and can waste a lot of water. They also say to adjust sprinkler heads so they don’t spray sidewalks, driveways, walls, or buildings, and mow regularly to keep the grass from obstructing the sprinklers. If you want to make similar changes, the city recommends planting low-water-use plants and watching for signs of overwatering. Phoenix provides numerous outstanding services for residents including Water & Sewer, Trash & Recycling, Parks, Libraries, and more. Harden agreed to cut back on outdoor water use to see how much of a difference it makes. Get information about senior centers, activities and services for older adults. “At this point, we aren’t finding any leaks,” Mike Donley said. ![]() Donley’s team discovered two broken sprinkler heads, but no water was escaping from them. to 5 p.m., Monday through Friday, except for major holidays. Your information will be routed to the appropriate city department based on your topic selection. They checked the mainline to the house, the pipes inside, and the irrigation system. For all questions regarding water bills or transfer of a water account please contact our Billing Department at 48. If you would like a response to your submission, please provide your name and email address in the form below. During that time, Phoenix’s population has grown by nearly 211,000 residents, which equals about 30,000 new households more customers means more trash and recycling to service. “I’m very concerned I’m paying for someone else’s water.” So 3 On Your Side asked Donley AC and Plumbing to help us investigate. Proposed Rates The city has kept the same solid waste residential rate for over 10 years. “I want to know where it’s going or if there is some type of leak,” Harden said. SECTION 11 PHOENIX WATER DEPARTMENT The City of Phoenix ( Maricopa County ) lies in the south central part of Arizona in what is considered to be a water. “That is absolutely ridiculous for a single person, 62 years old, living alone,” she said.Īccording to the City of Phoenix, the average person in the Valley uses about 120 gallons of water a day, adding up to about 3,600 gallons per month. Then last month, according to her bill, Harden used almost 30,000 gallons of water at her Phoenix home. Phoenix is the 5th largest city in the United States. For the next few months, the bills remained higher than usual. PHOENIX (3TV/CBS 5) - A few months ago, Sharon Harden received a water bill that was more than her typical monthly charge.
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